I don’t get it. I just don’t understand how time and time again, game companies can release games that are not ready for primetime. With the cost of games going up to $70, there is an expectation that by paying $60-$70 for a game, especially on a console, that the game should work without issues. The same can be said about on the PC, but we tend to be more understanding due to hardware discrepancies and the difficulty for a company to test and account for the exponentially large number of hardware configurations out there. The same excuses cannot be used with consoles though. That brings me to our experience with Call of Duty: Black Ops Cold War crashing.
I am not a developer by any means, but I do know that tracking down bugs and killing them is not fun and can be very difficult. The reality is that games and, software in general, will be released with bugs and that probably can nor will not ever be fixed. In fact, when a game goes “gold,” that means that it’s ready for production, but that doesn’t mean the developers stop working. Bugs are still being squashed from the date it goes gold, to launch and beyond. Gameplay and balancing bugs should be expected, but we should be less tolerant when it comes to show-stopping launch bugs that prevent the game from running.
First and foremost I want to be clear that Call of Duty: Black Ops Cold War is a great game and I am loving it, but only when I am able to play. Both Kevin and I now have had issues with Call of Duty either locking up completely or crashing, going so far as to take the entire system down. Ever since my Xbox Series X screws were falling out, I’ve been afraid of random crashes so as you can imagine, when Call of Duty crashed I figured my Xbox was toast. It wasn’t until I heard from Kevin that he had the same issue that I, and was relieved that it wasn’t just me. Kevin reported to me this past Tuesday that within the first 15 or so minutes of playing the first campaign mission, “Nowhere Left to Run,” the game crashed twice, instantly powering off the box on both instances. We both looked online separately and in fact, numerous other players on Reddit have reported that Call of Duty: Black Ops Cold War is crashing on the PlayStation 5, Windows PC, and Xbox Series X. This means only one thing, it’s not me… it’s you Treyarch. So now what?
While there are no fixes for the random crashes, system shutdowns, and UI errors, we do know that Treyarch and Activision aren’t going to let this go unfixed, but why should we have to deal with this? I guess a better question is, how do we fix this and send a message to developers and publishers that this is not ok? With the price of games going up, just like Call of Duty: Black Ops Cold War did for $70 for the Xbox Series X and PlayStation 5, this something that we as a gaming community stand by and let happen.